Warranty Information

We offer a limited one year warranty from date of installation or new home possession with all installations of wire closet shelving, melamine closet shelving, shower doors, glass products, mirrored closet doors and medicine cabinets.

Problems within One Year of installation? Contact Simple Spaces directly at 403-216-0000. Specific details by product are as follows:

Simple Spaces will repair or replace any damaged product that has passed its warranty period, at market value, labour and material prices.

Mirror Cut Outs for Electrical Outlets

Material Defect and Workmanship

Home Solutions will replace a mirror if the cutout is determined to be cut incorrectly.

Mirrors will not be replaced is the mirror cracks at the cut our location, once the mirror has been installed.

Installation

Light Fixtures are required on site for the measure

Light fixtures are to be removed for the installation, prior to us installing.

Lights fixtures are the responsibility of the customer to reinstall, after the mirror has been installed.

Wire Closet Shelving

Material Defect & Workmanship

All wire shelving is guaranteed for its lifetime against manufacturing defect.

Installation

Home Solutions will replace or repair damaged, bent or loose wire shelving if not installed as per manufacturers specifications.

Special Considerations
  • Correctly installed wire shelving can be expected to support an evenly distributed weight of 50 pounds per linear foot.
  • The finish on ventilated wire shelving will not crack or peel under normal use.
  • The use of wire hangers is not recommended, as they will cause black marks on the hanging rod.
Care and Maintenance
  • Wipe with a soft damp cloth.
  • Do not overload shelves as they may pull away from the wall.

Wood Melamine Closet Shelving

Material Defect & Workmanship

All shelving is guaranteed for its lifetime against manufacturing defect.

Warranty limitations are reviewed and signed off at that time and the customer is provided with detailed warranty and product information paperwork.

Installation

Simple Spaces will correct the results of any improper installation by our crews.

Special Considerations
  • WOOD SOLUTIONS shelving is a closet organizer system designed for normal household use and is guaranteed to perform to that expectation.
Care and Maintenance
  • Wipe with a soft damp cloth.
  • Do not overload shelves as they may pull away from the wall.
  • Shelving can be wiped with a damp cloth.
  • Shelving is a core wrapped in a melamine skin and is not intended to withstand extended exposure to liquids.
  • Protect Surfaces from sharp objects.

Framed 5mm and 6mm glass shower doors

Material Defect & Workmanship

All workable parts are guaranteed against breakdown for one year after installation.

Many factors determine how water proof your shower door will be — for example, the type and location of the shower head. Door position and swing is determined on site to provide the best seal possible but due to the nature of the product it is impossible to guarantee against water escaping.

Installation

Home Solutions will repair or replace any shower door malfunction caused by improper installation within one year of installation.

Shower doors are installed as per manufacturers recommended specifications.

Special Considerations
  • Any flaws in tempered or laminated glass (scratches or chips) and any flaws or scratches on metal frame parts must be noted and reported during the initial inspection or new home walk through.
  • Door position and door swing is determined following a site evaluation and is based on providing the best possible seal.
  • Should a design change be made to change the swing of the shower door opposite our recommendation, the warranty will be null and void against water escaping .
Care and Maintenance
  • Wipe down the aluminum metal after each shower.
  • Squeegee all glass after each shower use warm water and a few drops of mild soap for regular cleanings. This helps minimize the build up of calcium.
  • Do not use abrasive cleaner on the glass or aluminum.
  • Avoid cleaning products that claim to stop water spots.
  • The best way to keep the calcium buildup to a minimum, is to squeegee after each use.

Custom 10mm glass shower doors

Material Defect, Workmanship & Installation

Each custom 10mm glass shower door is designed and sold as an individual product. Issues relating to design and seal are discussed with the customer at the time of purchase.

Warranty limitations are reviewed and signed off at that time and the customer is provided with detailed warranty and product information paperwork.

Showers are installed as per manufacturers recommendations.

Special Considerations
  • Any flaws in tempered (scratches or chips) and any flaws or scratches on metal hardware parts must be noted and reported during the initial inspection after installation or new home walk through.
  • Hardware is warrantied for mechanical and finishing defects.
  • Repairs or replacements to any shower door malfunction caused by improper installation will be covered for one year.
Care and Maintenance
  • Squeegee all glass after each shower; use a glass cleaner for regular cleanings. This minimizes the build up of calcium.
  • Some soaps, shower products and cleaning agents contain abrasives. Avoid using abrasive cleaner on the glass or aluminum.
  • Avoid cleaning products that claim to stop water spots.
  • Use a mild soap with a clean lint-free cloth to remove soap, dirt and other shower residue.
  • Once soil residue is removed, thoroughly rinse all cleaning solutions and other debris from the glass.
  • Rinse and dry all cleaning solutions from shower heads, faucets, door handles, framework and any rubber or plastic sealants.
  • There may be a ”rust-like” residue that appears on the shower framework and hardware. This is not rust, as all parts are stainless steel or aluminum. Simple cleaning will resolve this issue.

Tempered Glass – 5mm, 6mm and 10mm

Material Defect, Workmanship & Installation

Tempered Glass (Safety Glass) is NOT warranted against breakage. In the event of breakage tempered glass will not shatter but will break into small, less jagged pieces. This is to help reduce the risk of personal injury and/or damage to surrounding area.

Tempered glass may break without cause due to temperature changes and/or misuse.

Special Considerations

Any flaws in tempered (scratches or chips) must be noted and reported during the initial inspection after installation or new home walk through.

Care and Maintenance
  • Squeegee all glass after each shower; use a glass cleaner for regular cleanings. This minimizes the build up of calcium.
  • Some soaps, shower products and cleaning agents contain abrasives. Avoid using abrasive cleaner on the glass or aluminum.
  • Avoid cleaning products that claim to stop water spots.
  • Use a mild soap with a clean lint-free cloth to remove soap, dirt and other shower residue.
  • Once soil residue is removed, thoroughly rinse all cleaning solutions and other debris from the glass.
  • Rinse and dry all cleaning solutions from shower heads, faucets, door handles, framework and any rubber or plastic sealants.
  • There may be a ”rust-like” residue that appears on the shower framework and hardware. This is not rust, as all parts are stainless steel or aluminum. Simple cleaning will resolve this issue.

Clarvista Glass

Material Defect, Workmanship & Installation

Clarvista glass is produced with a proven reliable manufacturing method that seals the glass surface so that it is more resistant to the corrosive action of moisture, humidity and the chemicals found in many household cleaners.

Special Considerations

Any flaws in Clarvista glass (scratches or chips) and any flaws or scratches on metal hardware parts must be noted and reported during the initial inspection after installation or new home walk through.

Care and Maintenance
  • Squeegee all glass after each shower; use a glass cleaner for regular cleanings. This minimizes the build up of calcium.
  • Some soaps, shower products and cleaning agents contain abrasives. Avoid using abrasive cleaner on the glass or aluminum.
  • Avoid cleaning products that claim to stop water spots.
  • Use a mild soap with a clean lint-free cloth to remove soap, dirt and other shower residue.
  • Once soil residue is removed, thoroughly rinse all cleaning solutions and other debris from the glass.
  • Rinse and dry all cleaning solutions from shower heads, faucets, door handles, framework and any rubber or plastic sealants.
  • There may be a ”rust-like” residue that appears on the shower framework and hardware. This is not rust, as all parts are stainless steel or aluminum. Simple cleaning will resolve this issue.

Sand Blasted Glass Surfaces and Vinyl Film

Material Defect, Workmanship & Installation

Designs are either a sandblasted or created with a stick on vinyl applied to the glass.

Special Considerations
  • Any flaws must be noted and reported during the initial inspection after installation or new home walk through.
  • Sandblasting is porous and may show marks from body oils and cosmetics.
  • The vinyl film will peel if the corners and edges are picked at.
Care and Maintenance
  • Sandblasting will not wash off or distort, but does require some extra care.
  • Do not use an oily cleaner or place greasy hands on the sandblasting.
  • Sandblasting may be cleaned with a glass cleaner. DO NOT USE soap as this will be absorbed.
  • The vinyl film may be cleaned with a mild cleaner with a   lint free soft cloth.

Mirrored Closet Doors and Medicine Cabinets

Material Defect & Workmanship

All workable parts are guaranteed against breakdown for one year after installation.

Installation

Home Solutions will repair or replace any mirrored closet door or medicine cabinet malfunction caused by improper installation within one year of installation.

Special Considerations

Any flaws in the mirror glass (scratches or chips) and any flaws or scratches on metal frame parts must be noted and reported during the initial inspection after installation or new home walk through.

Care and Maintenance
  • Remove any stones or debris from the closet door bottom tracks. They may cause the doors not to operate smoothly.
  • Clean the mirror/glass with a regular glass cleaner.
  • Wipe down the metal framework, should it get wet.

Mirrors

Material Defect & Workmanship

Mirror glass will be installed without scratches or chips – see “Special Considerations.”

Mirror glass is not guaranteed against damage caused by exposure of the backing to moisture and steam or cleaning chemicals. Please note that vanity mirrors installed without a backsplash cannot be warranted.

Installation

Home Solutions will correct the results of any improper installation by our crews. Mirror tolerances are 1/8 inch on all sides. Our installers will adjust whenever possible for out of level conditions, but each site must be evaluated independently.

Full Height Mirrors are measured as close as possible to the underside of the ceiling however it is not always possible to match the ceiling line.

Special Considerations
  • Any flaws in the mirror glass (scratches or chips) must be noted and reported during the initial inspection after installation or new home walk through.
  • Over Height Mirrors – if the electrical fixture or outlet is over tightened causing the mirror to crack – this is not covered under the warranty.
Care and Maintenance
  • If the mirror has a surface mark, try cleaning with a standard glass cleaner.

To Avoid Mirror Spoilage (black marks)

  • Spray the cleaner onto a cloth and not directly onto the mirror.
  • Good ventilation keeps the mirror from “sweating” and creating condensing liquids, which can be damaging. We recommend operating your ventilation fan for 30 minutes after each shower.
  • Do not allow the backing of the mirror to become wet as the silver backing may peel away.
  • Do not use acid, alkali, abrasive or ammonia based cleaners; they will likely damage the mirror and will void the warranty.

Framed Mirrors

Material Defect & Workmanship

Framed mirrors will be installed using mechanical clips.

The mirror will be covered by the same Material Defect and Workmanship warranty as the “mirrors” section above.

Due to the nature of wood, the frames may have variations in the wood grain/markings which could impact the appearance of one frame to another and affect how a frame accepts stain.

Installation

Home Solutions Corporation will not replace or repair a frame with wood imperfections and/or stain imperfections.

Home Solutions Corporation will replace damaged frames.

Any flaws in the mirror (scratches or chips) or damages to the frame must be noted reported during the initial inspection, after installation or new home walk through.

Special Considerations

Any flaws in the mirror glass (scratches or chips) or damages to the frame must be noted and reported during the initial inspection after installation or new home walk through.

Care and Maintenance
  • If the mirror has a surface mark, try cleaning with a standard glass cleaner.
  • Spray the cleaner onto a cloth and not directly onto the mirror.
  • Good ventilation keeps the mirror from “sweating” and creating condensing liquids which be damaging.
  • Do not allow the backing of the mirror to become wet as the silver may peel away.
  • Wipe frame with a soft damp cloth.

Interior glass windows, cabinet glass & other specialty glass

Material Defect & Workmanship

Decorative glass will be installed without scratches or chips.

Installation

Home Solutions will not replace or repair a frame with wood imperfections and/or stain variationsy.

Special Considerations

Any flaws in the decorative glass (scratches or chips) must be noted and reported during the initial inspection after installation or new home walk through.

Care and Maintenance

Use of standard glass cleaner is recommended to clean the glass.